Customers may return items purchased from stanco within 60 days from the date of purchase. Online purchases may be returned through the stanco Returns Portal or to a stanco Retail Store

A valid proof of purchase (e.g. original receipt, email order confirmation) is required for all returns
Full & promotional priced items are eligible for return.
Subscription, Gift Cards & Final Sale items are not eligible for return.
Refunds

To be eligible for a refund, returned merchandise must be unwashed and unworn with the original hang tags attached or in the original packaging in the case of underwear. All garments are subject to inspection.

All refunds will be issued to the original form of payment
For credit card transactions returned to a stanco Retail Store, the credit card used at the time of purchase will be required to process the refund

Returning an Order

HOW DO I START A RETURN?
Eligible items may be returned through the stanco Returns Portal or at a stanco Retail store.

Please use the stanco Returns Portal to initiate your return.
Have your Order ID, 5-digit zip code, and last name associated with the order ready.
Look up the order and eligible item(s) that you would like to return and follow the steps outlined.
The cost for a return shipping label is $5.00 and will be automatically deducted from your refund total.
Please contact customer service for assistanco by phone at (888)391-9020 or by email at info@stance.com Mon-Fri 9am-5pm PST.

DO YOU OFFER FREE SHIPPING ON RETURNS?
The cost for a return shipping label is $5.00 and will be automatically deducted from your refund amount.

Select apparel items can be returned for free for a limited time.

HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
Refunds are processed within around 7 days from the time the package arrives at our warehouse. Depending on your bank, please allow up to 10 days from the time the return is processed for the refund to be reflected in your account.